Last Updated: May 19, 2026 MST
American Aviation Parts LC (“American Aviation Parts,” “we,” “us,” or “our”) operates the website www.americanaviationparts.com and supplies and manufactures aircraft parts, avionics, and related aviation products to pilots, owners, A&P mechanics, FBOs, flight schools, repair stations, and aircraft operators in the United States and internationally. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have over your information. It applies to purchases made on our website, telephone orders, AOG (Aircraft on Ground) service requests, and any other interaction with our company.
1. Who we are and how to reach us
American Aviation Parts LC
2015 E 5th St., #11
Tempe, Arizona 85288
United States
Phone: 1-877-722-8727 (1-877-7AAVParts)
Customer support: [email protected]
Privacy inquiries: [email protected]
Business hours: Monday – Friday, 08:00 – 17:00 MST (Arizona observes no daylight saving)
2. Information we collect
2.1 Information you give us
When you create an account, place an order, request an AOG quote, contact customer service, or otherwise interact with us, we collect:
- Name, billing address, shipping address (including hangar, FBO, or airport delivery addresses)
- Email address and phone number(s)
- Company / FBO / repair station name, if applicable
- FAA certificate number, A&P / IA credentials, or repair-station certificate number, if you provide them for parts traceability or restricted-distribution items
- Aircraft make, model, serial number, and registration / tail number, when you provide them so we can verify parts fitment
- Order history and customer-service correspondence
- Payment information — processed by our PCI-DSS–compliant payment partners (Chase Payment Solutions, PayPal, and Amazon Pay). We do not store full credit-card numbers on our own servers; only the last four digits and an authorization token, used for refund processing and order lookup.
2.2 Information collected automatically
- IP address, approximate geographic region, browser type and version, operating system
- Pages visited, products viewed, search queries on our site, time spent on pages, referring URL
- Device identifiers and cookies (see Section 6)
- Server log data: timestamp, request URL, response code, bytes transferred
2.3 Information from third parties
- Fraud-screening signals from our payment processors
- Shipping-status updates from carriers (UPS, FedEx, USPS, DHL)
- Address-verification data from USPS / postal databases
3. How we use information
We use the information we collect to:
- Process orders, accept payment, arrange shipping, issue tracking, process returns and refunds
- Verify parts eligibility and applicability for your aircraft
- Verify certificate / repair-station status when required for restricted-distribution items
- Respond to customer-service inquiries, AOG requests, and warranty or core-return claims
- Send transactional emails: order confirmations, shipping notifications, refund notifications
- Send marketing emails about new products, sales, and aviation industry updates — only if you opted in, and you can unsubscribe at any time using the link in any marketing email
- Detect and prevent fraud, abuse, and unauthorized export of controlled parts
- Comply with applicable U.S. laws and regulations, including FAA documentation requirements, ITAR / EAR export-control restrictions, and tax reporting
- Improve our website, search results, and product catalog
4. Legal bases (for visitors in the EU / UK)
If you are a resident of the European Economic Area, the United Kingdom, or Switzerland, our legal bases for processing are:
- Performance of a contract — to fulfill orders you place with us
- Legitimate interests — to operate, secure, and improve our business, and to communicate with customers about their orders
- Legal obligation — to comply with tax, accounting, export-control, and aviation-regulatory requirements
- Consent — for marketing emails, non-essential cookies, and any other processing that requires it
5. Sharing your information
We do not sell your personal information. We share it only in the following circumstances:
- Service providers who perform functions on our behalf: payment processors (Chase, PayPal, Amazon Pay), shipping carriers (UPS, FedEx, USPS, DHL), email-delivery services, hosting providers, fraud-prevention services, customer-support tools, and analytics providers. These providers are contractually obligated to use the information only as needed to perform their services.
- Manufacturers and authorized distributors, when needed to drop-ship a part directly from the manufacturer or to verify warranty eligibility.
- Law enforcement and government authorities, when required by law, court order, subpoena, or to enforce our Terms & Conditions, including FAA, U.S. Customs, and export-control authorities.
- Successor entities, in the event of a merger, acquisition, asset sale, or bankruptcy, with notice to affected customers.
6. Cookies and tracking technologies
Our website uses cookies and similar technologies to keep you signed in, remember items in your cart, measure how the site is used, and (with your consent) deliver advertising on Google and other platforms. We use:
- Essential cookies — required for the shopping cart, checkout, and login to work. Cannot be disabled.
- Analytics cookies — Google Analytics. Helps us understand which pages and products are useful, where errors occur, and how to improve the site.
- Advertising cookies — Google Ads conversion tracking, Google Merchant Center remarketing, and Meta (Facebook) Pixel, if enabled. These allow us to show ads for products you viewed and measure ad performance.
You can control cookies through your browser settings. Blocking essential cookies will prevent checkout from functioning.
7. Data retention
We retain order records, invoices, and shipping records for a minimum of seven (7) years to comply with U.S. tax, accounting, and FAA traceability requirements. Account-profile information is retained for as long as your account is active and for a reasonable period after closure to handle returns, warranty claims, and disputes. Marketing-list data is retained until you unsubscribe. Server logs are typically retained for 90 days unless needed for security investigations.
8. Your privacy rights
8.1 California residents (CCPA / CPRA)
If you are a California resident, you have the right to know what personal information we collect, to receive a copy of that information, to request deletion (subject to legal-retention exceptions), to correct inaccurate information, and to opt out of the sharing of personal information for cross-context behavioral advertising. We do not sell personal information for money. To exercise any right, email [email protected] with the subject line “California Privacy Request.” We will verify your identity before responding and will respond within 45 days.
8.2 EEA / UK / Swiss residents (GDPR / UK GDPR)
You have the right to access, correct, port, restrict, or delete your personal information, and to withdraw consent for processing that is based on consent. To exercise any of these rights, email [email protected]. You may also lodge a complaint with your local data-protection authority.
8.3 All customers
You can update your account information at any time by signing in at www.americanaviationparts.com/account, or by contacting customer service. You can unsubscribe from marketing emails using the link in the email footer.
9. Security
Our website is served exclusively over HTTPS with TLS encryption. Payment-card data is handled by PCI-DSS–compliant processors and is never stored in plaintext on our systems. Customer-account passwords are stored as one-way hashes. Access to customer data inside our company is restricted to staff with a business need.
If we ever experience a security incident that affects your personal information, we will notify you in compliance with applicable U.S. state and federal breach-notification laws.
10. Children’s privacy
Our products are intended for licensed pilots, certificated mechanics, and aviation businesses. We do not knowingly market to or collect personal information from children under 13. If you believe a child under 13 has provided information to us, please contact [email protected] and we will delete it.
11. International transfers
American Aviation Parts is based in the United States. If you access our website or purchase from outside the United States, you understand that your information will be transferred to and processed in the United States, which may have different data-protection rules than your home country. By using our website or placing an order, you consent to this transfer.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page indicates when it was last revised. Material changes will be communicated via a banner on the website or by email to registered customers.
13. Contact us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
American Aviation Parts LC — Privacy Office
2015 E 5th St., #11
Tempe, Arizona 85288, USA
Email: [email protected]
Phone: 1-877-722-8727
Last Updated: May 19, 2026 MST